We are hiring. You may have seen our teaser post on Facebook, or heard it through the grapevine. We are growing and we need you!
Job Title: Central Intelligence, a.k.a. office support, customer expert, assistant to everyone.
At Soak Wash Inc., we develop and market leading products for laundry and skin care. Soak, our primary product, is modern care for the laundry you love. Our office environment is fun, fast-paced and friendly. The role of Central Intelligence will be filled be someone who is always on top of business. They are the hub of information on customer needs, Soak production and inventory.
We’re looking for a candidate that can gracefully manage the administrative and book-keeping functions of our fun-spirited fast-paced office and (no pressure) interact positively with customers, suppliers and current employees. The ideal candidate will have an interest in customer service (a positive, professional and outgoing personality) as well as a desire to grow with the organization.
Ongoing duties include:
• General office support, with attention to detail
• Provide exceptional customer service for current and new customers
• Meticulous database management for customers and orders
• Basic bookkeeping including A/R, A/P, collections, invoicing, etc. using QuickBooks software (a must for the job)
• Salesforce.com data entry
• Overseeing consumer orders
• Preparing expense reports
• Shipping and customs documentation for inbound/ outbound freight
• Preparing orders for shipping
• Overseeing the flow of the office and its supplies
• Greeting couriers, customers and callers with grace
• Excellent working experience with QuickBooks
• Excellent working experience with Microsoft Office, Acrobat
• Ability to multitask with grace and ease
• Strong English written and verbal skills
• High level of attention to detail
• Independent working habits
• French language skills (or another second language)
• Experience in sales or customer service
• An interest in knitting, quilting and/ or fashion
• Experience with shipping software, brokers or the likes
• The keen ability and interest to work on other office/ warehouse tasks as needed
Please visit our website soakwash.com to learn about our company and products before applying for the position. We are all as passionate about our products as we are our jobs. If filled by the perfect candidate, this position has the potential to evolve into full-time employment.
Please submit CV with a letter of intent outlining how both your experience and personality are ideal for our fast-paced, fun, growing environment. Please also include your favorite thing about Soak.
We appreciate your interest in this position, however, only the candidates selected for an interview will be contacted. Send intent to: firstname.lastname@example.org No phone calls, please.
Thank you for choosing Soak. Have a lovely day.